Welcome to Scenic Air, Inc. (“we,” “us,” or “our”). By using our website (www.scenicairsolutions.com) and services, you agree to the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using our website or services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.
2. Use of the Website
You may use our website for lawful purposes only. You agree not to:
- Violate any applicable laws or regulations.
- Engage in any activity that could damage, disable, or impair the website or interfere with another user’s ability to use it.
- Submit false, misleading, or another person’s information in a request form.
3. Service Requests and Accounts
Submitting a request through our website or by text message does not by itself create a service agreement. We will contact you to confirm details, scope, pricing, and an arrival window. If we offer features that require an account, you agree to provide accurate and complete information and to keep your account details and password confidential.
4. Intellectual Property
All content on the website, including text, graphics, logos, and images, is owned by or licensed to Scenic Air, Inc. and is protected by copyright and other intellectual property laws. You may not copy, distribute, or modify any content without our permission.
5. Payments
If you purchase any products or services from us, you agree to provide accurate payment information. All payments are subject to applicable taxes and fees, and prices may change from time to time. Pricing for specific work will be provided to you before the work begins.
6. Text Messaging Program (Scenic Air Service Updates)
- Program description. If you opt in, Scenic Air, Inc. will send you text messages related to your service request, such as appointment confirmations and reminders, technician arrival windows, and service follow-ups. We do not send marketing text messages unless you separately agree to receive them.
- How to opt in. You opt in by checking the text message consent box on a request form on our website, or by otherwise agreeing to receive texts from us. Checking the box is optional and is not a condition of purchasing any goods or services.
- Message frequency. Message frequency varies based on your request.
- Costs. Message and data rates may apply, depending on your mobile plan.
- How to opt out. Reply STOP to any message at any time. You will receive one confirmation message and no further texts. You can rejoin by contacting us or opting in again.
- Help. Reply HELP to any message, or contact us at help@scenicairsolutions.com or (423) 463-6228.
- Carriers. Carriers are not liable for delayed or undelivered messages. Supported carriers may change over time.
- Privacy. We handle your information as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
7. Limitation of Liability
To the fullest extent permitted by law, Scenic Air, Inc. will not be liable for any damages, losses, or costs arising from your use of the website, including direct, indirect, or consequential damages. The website is provided “as is.” Nothing in these terms limits our responsibilities under the written agreement for any service we perform for you or any liability that cannot be limited by law.
8. Privacy Policy
Your use of the website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Termination
We may suspend or terminate your access to the website, text messaging, or services if you violate these Terms and Conditions. You may stop receiving text messages at any time by replying STOP, or end any account by contacting us.
10. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use after a change means you accept the updated terms.
11. Governing Law
These Terms and Conditions are governed by the laws of the State of Tennessee, without regard to its conflict of law principles. Any disputes will be resolved in the appropriate courts of Hamilton County, Tennessee.
12. Contact Us
If you have questions about these Terms and Conditions, contact us:
- Email: help@scenicairsolutions.com
- Phone: (423) 463-6228
- Address: Scenic Air, Inc., 4511 Dodds Ave., Unit 9, Chattanooga, TN 37407